Restaurant Owner's Guide to Leaving GloriaFood
Ready to stop paying 5-7% commission on every order? This guide walks you through switching from GloriaFood to a better platform — with zero downtime, zero lost orders, and full control of your data.
Spoiler: It takes less than a day.
Why You're Leaving (The Motivation Check)
Before you switch, make sure you understand why you're doing this:
- Money: You keep 100% of order revenue instead of losing 5-7% to commissions
- Control: Your customers are yours. You own their data. You can email them, text them, build loyalty — without paying commission again
- Branding: Your ordering page looks like YOUR restaurant, not a generic third-party interface
- Support: When things break, you get help in hours (or minutes), not days
- Marketing: You get actual marketing help, not just a platform to accept orders
If any of these resonate, you're ready to move forward.
The Migration Timeline
Total time: 4-8 weeks (depending on your approach)
Evaluate new platform options. We recommend starting with a free trial or demo. Check features, pricing, and support quality.
Sign up for your new platform. Provide restaurant info, menu, pricing. Request menu import if available.
Run both GloriaFood and your new platform simultaneously. Direct some traffic to the new one. Watch metrics. Get comfortable with it.
Once you're comfortable, migrate all traffic to the new platform. Cancel GloriaFood subscription. Monitor closely for 2 weeks.
Can you do it faster? Yes. We recommend at minimum 1-2 weeks of parallel running to make sure everything works smoothly.
Step-by-Step Migration Guide
Evaluate Your Options
You have several choices for leaving GloriaFood:
- Zero-commission platforms (Boom, etc.) — Best economics, full control
- Self-hosted solutions — Maximum control, requires technical skill
- Other commission platforms — Not recommended; you're just moving the problem
We recommend zero-commission because the ROI is immediate and you gain customer data ownership.
Gather Your Restaurant Data
Before you sign up, collect this information:
- Menu (items, descriptions, prices, images)
- Restaurant hours & delivery zones (if applicable)
- Dietary info (vegan, gluten-free, etc.)
- Photos of your restaurant (logo, food, interior)
- Payment info & bank details (for payouts)
Export your GloriaFood menu before you leave. Most platforms offer a menu import service to save you time.
Sign Up & Complete Setup
Choose your new platform and create your account. During setup:
- Upload your menu (or request menu import service)
- Set your pricing and delivery zones
- Add your business branding (logo, colors, description)
- Configure payment method (bank routing info)
Timeline: 2-4 hours if you do it yourself, or 1 day if the platform handles menu import for you.
Test Everything (Critical)
Before you go live, test the full order flow:
- Browse menu as a customer
- Add items to cart
- Test checkout with different payment methods
- Check confirmation emails
- Verify order appears in admin dashboard
- Test refund/cancellation process
- Check mobile experience
Pro tip: Place a test order with $1. Make sure the full payment flow works before going live.
Run Both Platforms in Parallel (Recommended)
Keep GloriaFood live while you test your new platform. Direct some customer traffic to the new one:
- Update your Google Business Profile with your new ordering URL
- Update your social media links (but keep GloriaFood live)
- Send an email to your email list (if you have one) with the new link
- Post on social media: "New faster ordering page - try it out!"
Duration: 1-4 weeks. Watch your metrics. See how customers respond to the new experience.
What you're looking for: Same order volume, same customer satisfaction, better checkout experience.
Migrate All Traffic to New Platform
Once you're confident, make the final switch:
- Update all links to point to your new platform only
- Update Google Business Profile
- Update Facebook/Instagram
- Update your website
- Update email signature with new link
- Update phone menu (if you have one) with new number/link
Timeline: Can be done in 1-2 hours across all channels.
Cancel GloriaFood (But Not Immediately)
Wait 1-2 weeks after full migration before canceling GloriaFood. Why?
- Some customers might have your old GloriaFood link bookmarked
- Search engines might still index the old page
- You want to catch any unexpected issues
Process: Log into GloriaFood, go to account settings, click "Cancel Subscription."
Important: GloriaFood might offer you a retention discount. Decline it. You're leaving for a reason.
Common Migration Questions
Will I lose customers when I switch?
No. Your customers care about YOUR restaurant. They don't care what platform the ordering happens on. A faster, more professional ordering experience typically improves customer satisfaction.
During parallel running, most restaurants see equal or better order volume on the new platform.
What if something goes wrong?
This is why you run both platforms in parallel for 1-4 weeks. If something breaks, you have GloriaFood as a backup. Most restaurants find that after 2 weeks of parallel running, everything works smoothly.
Can I keep both platforms running?
Yes. Many high-volume restaurants run multiple platforms simultaneously. But GloriaFood's commission model means you're paying for every order twice. Most restaurants consolidate after the new platform proves itself.
How long does the new platform take to set up?
If you have menu images and pricing ready, 2-4 hours. If the new platform offers menu import and branding setup, as little as 1 day for full launch.
By week 2 of parallel running, your new platform should show similar or better order volume, better customer satisfaction, and faster checkout times.
Your First Week on the New Platform
After you've fully switched, monitor these metrics:
- Order volume (should match or exceed previous)
- Checkout completion rate (should improve)
- Customer support inquiries (should decrease)
- Payment processing time (should be fast)
- Admin dashboard (is everything easy to manage?)
If everything looks good, you're done. If you see issues, your new platform's support team can help you troubleshoot.
What You Do Next (Now That You're Off GloriaFood)
Congratulations! You've switched. Now, take advantage of what you're no longer paying commissions on:
- Email marketing: Start building your email list. Send weekly specials directly to customers (zero commission)
- Loyalty program: Reward repeat customers with points or discounts
- Customer data: Analyze order history to understand what's selling
- Direct marketing: Text message promotions to customers who opted in
The savings from leaving GloriaFood should go toward customer retention and growth, not profits. The restaurants that win are the ones who use those savings to invest back into customer relationships.
Every dollar of commission you no longer pay can go toward marketing that drives more orders. A $30K/month restaurant saves $21,600/year in commissions — money you can reinvest to grow to $50K/month. Then the savings grow even more.
Ready to Make the Switch?
Leaving GloriaFood is straightforward. The hardest part is making the decision.
If you've read this far, you already know why it makes sense. The math is clear. The time is now.
Start your migration today
Explore Your New Platform →Questions?
Migration support: Most platforms offer dedicated support during your transition. Take advantage of it. Ask questions. Make sure you're set up for success.
Still not sure? Do a 2-week parallel test. Keep both running. See the difference yourself. The proof will convince you.