🚀 Boom Online Ordering — Complete Feature Matrix

All tiers, all add-ons, all AI features at a glance

Tier Overview

Starter
$450/mo
Small-volume, single location
📝 1 blog post + 1 email/mo
🔗 3 QR codes/mo
🔍 Basic SEO setup
♿ ADA compliance (Compliee)
📞 Support: 2-4 hours (11am-6pm Mon-Fri)
Growth ⭐
$650/mo
Full feature set (most popular)
📝 2 blog posts + 2 emails/mo
🔗 6 QR codes/mo
🔍 Basic SEO + Rankee
♿ ADA compliance (Compliee)
📞 Support: 1 hour (10am-9pm Mon-Sat)
Pro
$850/mo
High-volume, multi-location
📝 3 blog posts + 3 emails/mo
🔗 12 QR codes/mo
📢 Addee (Google Ads)
🔍 Basic SEO + Rankee
♿ ADA compliance (Compliee)
📞 Support: 5-15 min (when you're open)
💡 Setup Fee: $299 one-time (all tiers)
💡 Additional Locations: +$250/mo each (any tier, each location is 1 base)

Core Platform Features

Feature Starter Growth Pro
Custom branded ordering page
Stripe payments (cards, Apple Pay, Google Pay)
Menu management (unlimited items)
Orders dashboard + email alerts
PWA owner app (install on phone)
Basic analytics dashboard
16 transactional email templates
Personal setup & onboarding
Customer CRM + order history
Promo & discount codes
Delivery zones + hours enforcement
QR codes + print flyers + order calendar
Media library + bulk AI photo upload
Advanced analytics + ROI calculator
SMS order notifications
Loyalty & rewards points program
White-glove onboarding
Custom email templates
Menu import service (done for you)
99.9% uptime SLA

📝 Content Marketing & Integrated Boom Media SaaS

Feature Starter Growth Pro
Bloggy — Blog creation & publishing
Blog posts/month (Boom-managed) 1 2 3
Emails/month (Boom-managed) 1 2 3
Rankee — Local SEO optimization Basic Basic Basic
QRcodee — QR code generation 3/mo 6/mo 12/mo
Compliee — ADA / accessibility compliance
Addee — Google Ads integration ✓ Pro only
💡 Integrated Ecosystem: Boom Online Ordering is the hub for Boom Media's SaaS suite. Bloggy, Rankee, QRcodee, and Addee integrate seamlessly — no separate logins, unified billing. Optional add-ons available: Displayee (KDS), Replyee (review management), Signee (digital signage).

🤖 AI Features (Included Free in All Tiers)

AI Feature Starter Growth Pro
AI Smart Upsells
Co-occurrence engine at checkout + Claude reasoning
AI Daily Insights
6am email: slow hours, top items, revenue gaps, 1 action rec
AI Customer Chat
24/7 chat bubble on ordering page (Claude-powered)
AI Win-Back Campaigns
Auto re-engage lapsed customers at 21/30/45-day marks
AI Menu Analyzer
Weekly: stars vs. dogs, margins, what to promote
AI Marketing Copy Generator
One-click rewrite all menu descriptions
Seasonal Menu Ideas
Quarterly AI suggestions for new offerings
AI Menu Generator
20 creative dish ideas/month from brand profile
AI Recipe Cards (HTML)
Turn any dish into detailed publishable recipe
AI Combo Suggestions
What items sell together + bundle pricing
AI Ingredient Substitutions
Out of stock? Auto-suggest swap + update menu
AI Theme Night Ideas
Monthly event menu suggestions
AI Flash Sale Ideas
When & what to discount for slow periods
AI Competitor Lens
What nearby restaurants are doing
AI Dynamic Pricing Advisor
Price optimization by demand/day/season
AI Feedback Analyzer
What customers love/hate (actionable insights)
AI Review Response Gen
Auto-suggest warm replies to Google/social
AI Dietary Adaptations
Auto-generate vegan/keto/GF versions
AI Inventory Optimizer
Predict demand, reduce waste
AI Labor Scheduler
Predict busy times, suggest staffing

💰 Optional Add-Ons (Available to Growth & Pro)

Add-On Price Available
AI Menu Generator Premium
Unlimited dish generations (vs 20/mo base)
+$149/mo ✓ Growth+
AI Recipe Blog Builder
Turn recipes into SEO blog posts + email campaigns
+$99/mo ✓ Growth+
AI Marketing Autopilot
Detects slow periods, auto-fires promos to past customers
+$79/mo ✓ Growth+
AI Phone Answering
24/7 AI voice agent, texts ordering link after calls
+$99/mo ✓ Growth+
AI Menu Copy Generator
One-click rewrite all item descriptions (standalone)
+$29/mo ✓ Growth+
AI Food Cost Optimizer
Analyze costs, find cheaper suppliers, optimize recipes
+$79/mo ✓ Growth+
AI Social Media Content
Generate Instagram captions, TikTok ideas, Reels
+$99/mo ✓ Growth+
AI Employee Training Content
Auto-generate staff guides, upselling tips
+$49/mo ✓ Growth+
AI Health Code Compliance Check
Monthly audit suggestions for food safety
+$39/mo ✓ Growth+
Shipday Delivery Dispatch
Real-time driver tracking, dispatch, GPS for customers
+$39/mo ✓ Growth+
SMS Notifications
Texts to customer + owner on each order
+$49/mo ✓ Growth+
Customer Loyalty & Rewards
Points program, redemption at checkout
+$49/mo ✓ Growth+
Additional Location
Each location beyond tier's 1 base
+$250/mo ✓ All
Menu Migration Service
We import menu from GloriaFood or spreadsheet
$149 one-time ✓ All

📞 Support Response Times (by Tier)

Tier Response Time SLA Hours Channels
Starter 2-4 hours 11am-6pm Mon-Fri EST Email, Chat, Phone
Growth 1 hour 10am-9pm Mon-Sat EST Email, Chat, Phone
Pro 5-15 min (typically 15-20 peak) When your restaurant is open Email, Chat, Phone
📋 Notes:
• All tiers include 1 location base
• Additional locations: +$250/mo each (any tier)
• Setup fee: $299 one-time (all tiers)
• All tiers include Stripe (0% commission)
• Growth is the most popular tier
• Pro tier includes priority support when you're open
• AI features scale up with tier (Starter gets basics, Growth gets creativity, Pro gets advanced)